Table of Contents
Introduction
Meteora Rocks Travel Single-Member P.C., VAT No. EL801026408, registered with the Tax Office of Trikala and GEMI No. 147253253000, headquartered at 8 Ioanninon St., 42200 Kalabaka, Greece (hereinafter the “Company”), is responsible for operating the website https://www.meteorarocks.com (hereinafter the “Website”).
The protection of your personal data is a priority for us and is governed by the General Data Protection Regulation (EU) 2016/679 (GDPR) and all applicable national and European laws.
Data Collection and Processing
While browsing our Website, using our services, or making bookings via the Kleesto platform, we may collect personal data such as your name, email address, phone number, IP address, country of origin, technical details of your device, and information related to your booking or purchase of our services.
When making a purchase through WooCommerce, we may also collect your billing and shipping address, email, payment details, and your order history. If you create an account, we store your username and password for future use.
When submitting a comment on our Website, we collect the information you provide in the comment form, your IP address, and browser user agent to detect spam, via services such as Akismet. If you use Gravatar, your profile image may appear publicly (see the Automattic/Gravatar Privacy Policy).
Purpose of Data Processing
Our Website uses cookies and similar technologies to ensure its proper functionality, remember your preferences, analyze traffic via tools like Google Analytics (see Google Privacy Policy), and deliver personalized content and offers.
You can manage your cookie preferences via the relevant cookie banner displayed on your first visit.
Embedded Content and Third-Party Services
Our Website may include embedded content such as videos from YouTube, maps from Google Maps, or widgets from external platforms. This content behaves as if you had visited the respective third-party website and may collect data, use cookies, or monitor your interaction.
For more information, please refer to:
Data Sharing with Third Parties
Your data may be shared with:
Technical partners supporting the operation and hosting of the Website
The Kleesto platform for booking management (Kleesto Privacy Policy)
Payment providers such as PayPal for transaction processing (PayPal Privacy Policy)
The Solid Security plugin by SolidWP, for protecting against malware and brute-force attacks (SolidWP Privacy Policy)
Supervisory and tax authorities where legally required
All third parties are bound by confidentiality agreements and process data in accordance with GDPR.
Data Retention Period
We retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Indicatively:
Order-related data is stored for up to 10 years (for legal/accounting purposes)
Comments on the Website are retained indefinitely
Security logs (Solid Security) are retained for 60 days
Your Data Protection Rights
Under the GDPR, you have the right to:
Access your personal data
Rectify or update your data
Request data deletion (“right to be forgotten”)
Restrict or object to processing
Receive your data in a portable format
Withdraw your consent at any time
To exercise any of the above rights, please contact us at info@meteorarocks.com.
Data Security
We implement all necessary technical and organizational security measures, including:
SSL/TLS encryption for secure data transmission
Role-based access restrictions
Regular backups and updates
Firewall protection and malware scanning via Solid Security
Data Transfers Outside the EU
Some service providers such as Google and PayPal may process your data on servers outside the EU. In such cases, data transfers are based on legally accepted safeguards such as the EU Standard Contractual Clauses.
Updates to This Privacy Policy
This Privacy Policy may be updated at any time. The most recent version will always be available on our Website. Continued use of the Website constitutes your acceptance of any changes.
Contact Information
Meteora Rocks Travel Single-Member P.C.
8 Ioanninon St., 42200 Kalabaka, Greece
Email: info@meteorarocks.com
Phone: +30 2432 306718, +30 698 237 3381
VAT No: EL801026408 – Tax Office: Trikala
GEMI: 147253253000 – MHTE: 0727Ε60000058701